Complete Grievance:A Mid-day, While the first homeloan payment, Caliber has several times verified that they was basically applying my payment to another target. I emailed the borrowed funds officer XXXX XXXX, forwarded the fresh letters received out of Caliber claiming they had acquired my personal percentage but was basically applying my personal percentage in order to a target which is not my own. Emails and you can constant calls to customer support possess yet , to help you fix this case.
Ailment Information:
I submitted all the documents for my homestead exemption. There was nothing in any of my loan documents that stated that they would continue to collect taxes from me. They continued to do so and after several conversations via phone and email to Representatives of caliber, I was unable to get them to stop collecting money from me that I was not liable for. They claim that they are legally able to so since, in the state of Nebraska we have to refile every year for the homestead exemption. This may be true but I don’t think this gives them the right to collect money from me that I am not liable to pay due to both a state and federal law that excludes me as a XXXX person to pay home taxes!! I have over <>in escrow right now that they are withholding from me. I do not believe that this is, nor should be legal! I am not liable for taxes so why are they legally able to collect them from me?
Ailment Information:
Full Complaint:Really mismanaged escrow membership by the Caliber Home loans. (more…)